Refund Policy

Frontcover offers you a Free 14-day Refund Policy for all items purchased from 15/07/2024. The items must be in their original, unused, unaltered and unwashed condition. Prior to the refund being processed, the items will be subject to inspection which may take up to 2 weeks. We will send you a return postage form once the refund is approved.

To process a return:

(a) Simply fill in the details on the returns page and your postage label will be emailed to you
(b) Attach the label and return the item(s) to us in the same condition it was received and with all original packaging.

All products must be returned in an undamaged, as-new condition with all labels and product swing tags attached. Any item returned that does not meet these criteria will be returned to the customer and a refund will be declined.

We do not cover shipping costs for returned or replaced items. Please track your return through your chosen courier, as we are not liable for lost parcels.

A full refund of the purchase price will be issued to the original payment method for all items confirmed and returned in a re-saleable condition. Due to high order volumes, our returns process is currently experiencing delays. Please allow approximately 2 weeks for the refund to appear on your bank statement.

Please feel free to contact us if you have any further questions regarding the return of your purchase.